There's always fine print, isn't there? Well, we'll try to keep ours pretty straightforward. Really, we're just here to help you make your LSAT score the stuff of legends, so we'll keep this (relatively) short and sweet.
Live Course Registration
In order to register for our courses, we require a $200 deposit. The rest of the balance is due on the first day you're scheduled to attend the course, which you can pay by cheque, cash, or by credit card through your online student account. The prices listed on the site don’t include HST, but otherwise everything, including materials, is included in the price you see.
We don't have any crazy hoops you have to jump through in order to take advantage of our free course retake policy. Simply put, if you took one of our live courses and feel like you would benefit from retaking the course for any reason whatsoever (even if you just happen to think our instructors are particularly charming -- we don't judge!), then you can retake the course. The only restriction we have is that there needs to be room in the course when you let us know, so it's best if you let us know early.
We also don't limit you on the number of times you retake. If you feel like you'd benefit from retaking more than once, that's fine too. We do have to limit retakes to only one class per season (so you couldn't "retake" into a bunch of the Spring 2012 classes that go on at the same time, for example), but if by some string of unfortunate events you feel like you wanted to retake into one of our summer courses, and then again to retake with one of the fall courses, we'll make it happen.
If the course you're trying to register for is full, we'll still allow you to register for a "waitlist" position for that course. At that point we can't guarantee a seat in the course, and it would be largely dependent on registered individuals having to withdraw or change classes. If you can make a non-waitlist course, it'd certainly make things easier (for us as well). If we find the waitlist is large enough, we might open a new class to accomodate it, if we're able to find a workable schedule.
If it turns out that we're completely unable to find you a spot in one of our courses, we will, of course, refund your deposit in full.
If you realize that you can’t make the course before it starts, we’ll refund your deposit and any other payments you made towards the course so long as you notify us at least two weeks before the course starts. If you need to back out within two weeks of the course start, then we keep the deposit but we’ll refund any additional payments you may have made towards the course (say, if you paid the balance of the course before the class started).
Once the course starts we unfortunately can’t provide any refunds (space in the course is limited, and we can’t replace that spot in the class after it starts).
We’re in the LSAT preparation business, not in the spam business, so you can rest assured that we will not sell or share your personal information with anyone else (unless we’ll legally obligated to, but we can’t imagine getting a court order requesting your LSAT test scores). This applies to any information you provide through this website or through any general contact you have with us. Your personal information is visible to us and to us only.
We’ll probably contact you throughout the term of any course you sign up for, we might even occasionally contact you with general or promotional information, or maybe we’ll just ask if you want to hang out, but if that ever becomes too much you can let us know and we’ll make sure not to do it again.
Access to your Information
If all you’ve done is send us a message through our contact form or e-mail, then all the information we have on you is what landed in our inbox.
If you’ve signed up for one of our courses, you’ll have access to any information we have on your user account through your online student account. Feel free to give us a call if you want to go over that with us in more detail.
If you’d like us to delete any data that we have about you, just give us a call and we’ll see what we can do. That said, there’s some data that we have to keep for bookkeeping, such as your basic student information, payment information, etc. We also keep data on how our students are doing in terms of score improvement, but we would never share that kind of information in a way that could identify you personally.
When it comes to any sensitive information you give us (such as, say, credit card data), we make sure that that information is encrypted and sent to us securely – you can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page (this will happen on pages where you enter such credit card data).
In fact, just in case, we don’t even keep your credit card information on our servers. Any credit data you send us is only stored with our secure payment processor. If anything, we can always remove the credit card information you provide us from our payment processor: the option will be available in your online student account.